At the Residential & Estate Security website, we are deeply committed to maintaining the privacy and security of your personal data. Our Privacy Policy is designed to clearly outline our practices for handling your information responsibly, in adherence with a range of privacy laws including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s General Data Protection Law (LGPD), California’s Consumer Privacy Act/California Consumer Privacy Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is comprehensive and covers all aspects of our website, applications, services, and products. It is important to note that while this policy governs your interactions with us on our platforms, it does not apply to external third-party platforms, applications, or services that you may access through links on our site, each of which will have its own privacy policies.
Our processing activities include interactions with you as an authorized user of our applications and services, when you visit our websites associated with this Privacy Statement, or when you engage with us through communications such as newsletters, emails, phone calls, or text messages/SMS. In these interactions, we may collect various types of personal data, including but not limited to:
- Account Information: Details needed to manage your account with us.
- Payment Information: Data required to process payments for our services.
- Financial Information: Financial details that are necessary for billing and transaction purposes.
- Purchase Information: Records of the products or services you have purchased from us.
- Mobile Device Identifiers: Unique identifiers associated with your mobile device.
- Location Data: Information on your physical location when using our apps or services, where applicable.
- Feedback: Comments or opinions you provide to help us improve our offerings.
- Social Media Information: Details you share with us from your social media accounts, if applicable and with your consent.
- Product Information: Information about the products you have interacted with or are interested in.
We collect this data through a variety of means, including direct user input, interactions with our services, and the use of automated technologies like cookies. Additionally, we may receive personal data from third parties, which is subject to their respective privacy policies.
Our website uses cookies to enhance your user experience and for analytics purposes. These cookies can be categorized into Strictly Necessary, Preference, and Analytics types, each serving a different function. You have the option to control non-essential cookies through our dedicated Cookie Manager tool.
We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the purpose has been fulfilled and the lawful basis for retention no longer exists, we will take steps to delete or anonymize your personal data in a secure manner.
To protect your personal data from unauthorized access and use, we have implemented organizational safeguards and security measures throughout our operations. This includes the use of encrypted communication methods and engaging with third parties who are committed to handling your data securely.
We recognize that individuals under the age of 18 may not be as well-versed in privacy matters. For this reason, we do not knowingly collect personal data from children under 18 without obtaining verifiable parental consent.
Our commitment to transparency and your rights extends to ensuring you have control over your personal data. Depending on where you are located, you may have certain rights regarding your data, including the right to access, rectify, erase, restrict processing, transfer your data, object to processing, non-discrimination, and the ability to file appeals or complaints with a supervisory authority. To exercise any of these rights, please reach out to our privacy team through the contact information provided.
We reserve the right to update this Privacy Policy at any time. Any changes made will be posted on our website for your review.
For any inquiries, unsubscribe requests, or data-related questions, please feel free to contact our privacy team by emailing [email protected] or by sending a written correspondence to the address provided on our website. Your privacy and security are of paramount importance to us, and we are committed to addressing any concerns you may have.